Terms and conditions of use


Shipping and delivery times

If they're available in the warehouse, all the items ordered online before 09:00 on working days will be shipped to the courier the same day.

Delivery times will suffer a change during the holidays (Christmas, Easter ...).

Couriers do not deliver on Saturdays and Sundays. Then the packages shipped on Friday will be delivered the following week.

If the delivery times are higher than those indicated, It depend only from obstacles found by the courier. So, ShopMadeInItaly.eu is free from obligations related to this problem.

NOTE: When you create the account, pay attention to the registration of the delivery address. Do not forget to enter the house number and a telephone number that the courier can use if he had some problems to find your home.

If there are some uneasiness related to the shipping, please contact our Customer Service Department at the following email: [email protected]. We will do our best to facilitate the delivery of your purchase. 

In case of unavailability of the product after the order, we will inform the customer via e-mail as soon as possible and we will propose him a new date for the delivery. The customer may decide to accept to postpone the delivery date or to cancel the order and to require a refund.

Reception of  goods

All our packages have an identify label with the recipient's details and they are all sealed with a personalized scotch tape. 

At the moment of the delivery, the customer have to check:

  • If the number of packages delivered is the same of those indicated on the invoice on the site "in your account";
  • If the packaging is undamaged and not altered even in the closing strips.

Payment methods

We offer the possibility to use different payment methods. Whatever form of payment you choose, please remember to leave us correct data, an email and a telephone number to reach you for any clarifications.
       Banca Sella: the most convenient and fastest system to pay by credit card. We have adopted the system Gestpay Banca Sella, a national leader in Internet transactions by credit card.


Paypal: one of the most popular Web-based applications for the secure transfer of funds between member accounts . Users who have already a PayPal account can pay through the wizard on the site. If you do not have a PayPal account, you can go to the section "I do not have a Paypal account" and you can access on the service recording the data and the credit card you want to use to pay the order. You can also pay by Postepay.

carte di credito